Shipping and Delivery Information

At FloorMate, we are committed to providing our customers with fast and reliable shipping services. We have partnered with ParcelForce to ensure that your orders are delivered promptly and securely. Below, you'll find detailed information about our shipping policies and delivery charges.

• Courier Service: ParcelForce
• Delivery Time: Typically within 24 hours
• Standard Delivery: £4.99 GBP per order
• Processing Time: Orders are processed within 1 business day. Orders placed after 12o'clock will be processed next day.
• Delivery Time: Once processed, orders are typically delivered within 24 hours by ParcelForce. Delivery times may vary based on your location and ParcelForce’s schedule.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the ParcelForce website.

We currently ship to addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

ParcelForce will make up to 3 delivery attempts. If you are unavailable to receive your order, ParcelForce may leave a card with instructions on how to rearrange delivery or collect your package from a local depot.

If you experience any issues with your delivery, please contact via our contact form on the website. We are here to assist you and ensure your order arrives promptly.